100% MONEY-BACK GUARANTEE POLICY
1. Mode:
The Programs shall be conducted Online, Offline, Hybrid mode, or either of the modes
and cannot be, downloaded to your computer, phone, tablet, or another device.
2. Interviews:
The program prepares the learner for multiple interviews (maximum ten
Interviews) with the prospective employers as per the goal sheet. TrainingInbox Edtech Private
Limited is entitled to prepare the Candidates/Students/Freshers/Professionals/Users/Learners
(“Students”,” Freshers",” Professionals", “you,” “your”) for interviews, setting up interviews with
the prospective employers depending on the employers’ internal processes
3. Relocation
Candidates/Students/Freshers/Professionals/Users/Learners (“Students”,”
Freshers",” Professionals", “you,” “your”) must be open to relocating to any place as per the
employer’s demands if presented with such an opportunity.
Candidates/Students/Freshers/Professionals/Users/Learners (“Students”,” Freshers",”
Professionals", “you,” “your”) must be open to exploring opportunities (interviews) at different
locations depending on the industry requirements, desired field, selected specialization, and
market situation. If there are no opportunities in or around the
Candidates/Students/Freshers/Professionals/Users/Learners (“Students”,” Freshers",”
Professionals", “you,” “your”) city/town/village, in such a case, the
Candidates/Students/Freshers/Professionals/Users/Learners (“Students”,” Freshers",”
Professionals", “you,” “your”) must be open to exploring opportunities at different locations. In
any such situation, if the Candidates/Students/Freshers/Professionals/Users/Learners
(“Students”,” Freshers",” Professionals", “you,” “your”) denies exploring opportunities at various
locations, s/he will not be eligible for the money-back guarantee or refund.
4. Offer Letter
Once Candidates/Students/Freshers/Professionals/Users/Learners (“Students”,”
Freshers",” Professionals", “you,” “your”) receive a ‘Letter of Offer’, ‘Letter of Intent’ or any such
communication pertaining to the Job opportunity from any prospective employer, she/he is not
entitled to a refund or a money-back guarantee no further interviews shall be scheduled under
the Program, regardless of whether you accept or decline the offer letter. Once
Candidates/Students/Freshers/Professionals/Users/Learners (“Students”,” Freshers",”
Professionals", “you,” “your”) receive an offer letter from any of the prospective employers,
she/he is not entitled to a refund or a money-back guarantee, irrespective of whether the
Candidates/Students/Freshers/Professionals/Users/Learners (“Students”,” Freshers",”
Professionals", “you,” “your”)accepts or rejects the offer. In any case, the learner shall be eligible
for their ten-interview assistance mechanism.
5. TrainingInbox is not liable or responsible for any salary commitment, the program is designed
to help Candidates/Students/Freshers/Professionals/Users/Learners (“Students”,” Freshers",”
Professionals", “you,” “your”) acquire industry-specific skills, and nowhere the program or
TrainingInbox commits or claim to ensure any specific salary to the
Candidates/Students/Freshers/Professionals/Users/Learners (“Students”,” Freshers",”
Professionals", “you,” “your”) from the prospective employers. The salary offered by any of the
employers entirely depends on the employers' policies, market standards, and performance in
the interview.
6. Any Candidates/Students/Freshers/Professionals/Users/Learners (“Students”,” Freshers",”
Professionals", “you,” “your”) that have been disqualified/blacklisted by the employer or if any
employer reports any complaint against a leaner due to any behavioral issues/misconduct
during the interview or placement process, the said
Candidates/Students/Freshers/Professionals/Users/Learners (“Students”,” Freshers",”
Professionals", “you,” “your”) will be disqualified from the said program and shall not be entitled
to any refund or money-back guarantee
7. 100% Money Back Guarantee: We firmly believe in the quality and effectiveness of our
programs, which is why we offer a 100% money-back guarantee. To ensure eligibility for the
guarantee, we ask Candidates/Students/Freshers/Professionals/Users/Learners (“Students”,”
Freshers",” Professionals", “you,” “your”) to meet the following criteria:
-
Active Engagement: Candidates/Students/Freshers/Professionals/Users/Learners
(“Students”,” Freshers",” Professionals", “you,” “your”) are encouraged to actively
participate in all program activities, including attending sessions, completing
assignments, and actively engaging with the course material. -
Program Completion: Candidates/Students/Freshers/Professionals/Users/Learners
(“Students”,” Freshers",” Professionals", “you,” “your”) must successfully complete the
entire program, fulfilling all the necessary requirements and milestones within the
designated timeframe. -
Compliance with Guidelines:
Candidates/Students/Freshers/Professionals/Users/Learners (“Students”,” Freshers",”
Professionals", “you,” “your”) are expected to adhere to the program's guidelines,
instructions, and code of conduct, ensuring a positive and respectful learning
environment for all participants. -
Open Communication: Candidates/Students/Freshers/Professionals/Users/Learners
(“Students”,” Freshers",” Professionals", “you,” “your”) are encouraged to maintain open
communication with program administrators and instructors, providing feedback and
seeking clarification when needed. -
Commitment to Learning: We value
Candidates/Students/Freshers/Professionals/Users/Learners (“Students”,” Freshers",”
Professionals", “you,” “your”) commitment to their own learning journey. Demonstrating
a genuine effort to apply the knowledge and skills gained from the program is essential
for the money-back guarantee. -
Over the entire duration of the Program,
Candidates/Students/Freshers/Professionals/Users/Learners (“Students”,” Freshers",”
Professionals", “you,” “your”) must maintain 100% attendance. -
Candidates/Students/Freshers/Professionals/Users/Learners (“Students”,” Freshers",”
Professionals", “you,” “your”) must complete all assessments and assignments
required as per the Program on or before the given time period.
Candidates/Students/Freshers/Professionals/Users/Learners (“Students”,” Freshers",”
Professionals", “you,” “your”) final eligibility score must be an average of 70% or
above. The eligibility score refers to the average score you must achieve in all
assessments and assignments required by the program. To be considered eligible for the
program, Candidates/Students/Freshers/Professionals/Users/Learners (“Students”,”
Freshers",” Professionals", “you,” “your”) need to obtain an average score of 70% or
above across all the assessments and assignments within the specified time period. This
means that your performance in each individual assessment or assignment will
contribute to calculating Candidates/Students/Freshers/Professionals/Users/Learners
(“Students”,” Freshers",” Professionals", “you,” “your”) eligibility score, and
Candidates/Students/Freshers/Professionals/Users/Learners (“Students”,” Freshers",”
Professionals", “you,” “your”) must meet or exceed the minimum threshold of 70% on
average. -
Throughout the whole Placement Counselling Sessions,
Candidates/Students/Freshers/Professionals/Users/Learners (“Students”,” Freshers",”
Professionals", “you,” “your”) must maintain a 100% attendance record in accordance
with the Program's standards -
All Candidates/Students/Freshers/Professionals/Users/Learners (“Students”,”
Freshers",” Professionals", “you,” “your”) coursework, projects, and case studies must be
original work. No plagiarism must be identified in your assignments, projects, or case
studies. -
Candidates/Students/Freshers/Professionals/Users/Learners (“Students”,” Freshers",” Professionals", “you,” “your”) will not be able to use any more Program services if, for whatever reason, you miss three consecutive interviews that are planned as part of the Program. Exceptions are only permitted with the approval of the TrainingInbox management team and a documented, unavoidable justification from Candidates/Students/Freshers/Professionals/Users/Learners (“Students”,” Freshers",” Professionals", “you,” “your”)
-
After obtaining a letter of offer from a potential employer,
Candidates/Students/Freshers/Professionals/Users/Learners (“Students”,” Freshers",”
Professionals", “you,” “your”) must within the next twenty-four (24) hours accept or reject
the offer. If Candidates/Students/Freshers/Professionals/Users/Learners (“Students”,”
Freshers",” Professionals", “you,” “your”) fail to contact or communicate with the
employer, Candidates/Students/Freshers/Professionals/Users/Learners (“Students”,”
Freshers",” Professionals", “you,” “your”) offer will be regarded to be refused.
8. Mode:
If Candidates/Students/Freshers/Professionals/Users/Learners (“Students”,”
Freshers",” Professionals", “you,” “your”) choose to discontinue the program for the reason
acceptable by TraininInbox, Candidates/Students/Freshers/Professionals/Users/Learners
(“Students”,” Freshers",” Professionals", “you,” “your”) shall be entitled to a pro-rata return of
fees based on Candidates/Students/Freshers/Professionals/Users/Learners (“Students”,”
Freshers",” Professionals", “you,” “your”) participation and attendance in the Program. If the
reason is not acceptable or justified to the Company,
Candidates/Students/Freshers/Professionals/Users/Learners (“Students”,” Freshers",”
Professionals", “you,” “your”) will not be eligible for any refund.
Pro-rata refund refers to a partial refund of the fees
Candidates/Students/Freshers/Professionals/Users/Learners (“Students”,” Freshers",”
Professionals", “you,” “your”) paid for the program, calculated proportionally based on
Candidates/Students/Freshers/Professionals/Users/Learners (“Students”,” Freshers",”
Professionals", “you,” “your”) participation and attendance in the program.
If Candidates/Students/Freshers/Professionals/Users/Learners (“Students”,” Freshers",”
Professionals", “you,” “your”) choose to discontinue the program for a valid reason acceptable to
TraininInbox, such as personal circumstances or unforeseen events, the company will assess
Candidates/Students/Freshers/Professionals/Users/Learners (“Students”,” Freshers",”
Professionals", “you,” “your”) level of participation and attendance to determine the portion of
the program Candidates/Students/Freshers/Professionals/Users/Learners (“Students”,”
Freshers",” Professionals", “you,” “your”) have completed. The refund amount will be calculated
based on the percentage of the program that
Candidates/Students/Freshers/Professionals/Users/Learners (“Students”,” Freshers",”
Professionals", “you,” “your”) have already completed.
For example, if Candidates/Students/Freshers/Professionals/Users/Learners (“Students”,”
Freshers",” Professionals", “you,” “your”) paid for a 10-week program and withdrew after
completing 50% of the program, Candidates/Students/Freshers/Professionals/Users/Learners
(“Students”,” Freshers",” Professionals", “you,” “your”) may be eligible for a pro-rata refund of
50% of the fees Candidates/Students/Freshers/Professionals/Users/Learners (“Students”,”
Freshers",” Professionals", “you,” “your”) paid. The exact calculation method may vary based on
the program's policies.
It's important to note that if your reason for discontinuing the program is not deemed acceptable
or justified by the company, you will not be eligible for any refund. The program's terms and
conditions will outline the acceptable reasons for discontinuation and the refund policy
associated with them.
9. Additional grounds for denial of refund::
TrainingInbox reserves the right, in our sole
discretion, to limit or deny refund requests in cases where we believe there is refund abuse,
including but not limited to the following:
I. A significant portion of the course has been consumed or downloaded by
Candidates/Students/Freshers/Professionals/Users/Learners (“Students”,” Freshers",”
Professionals", “you,” “your”) before the refund was requested.
II. Multiple refunds have been requested by
Candidates/Students/Freshers/Professionals/Users/Learners (“Students”,” Freshers",”
Professionals", “you,” “your”) for the same course.
III. . Excessive refunds have been requested by
Candidates/Students/Freshers/Professionals/Users/Learners (“Students”,” Freshers",”
Professionals", “you,” “your”).
IV. Candidates/Students/Freshers/Professionals/Users/Learners (“Students”,” Freshers",”
Professionals", “you,” “your”) who have their account reported, banned, or course access
disabled due to a violation of our Policies and Guidelines.
10. Termination:
The Program will be terminated if
Candidates/Students/Freshers/Professionals/Users/Learners (“Students”,” Freshers",”
Professionals", “you,” “your”) fail to acknowledge, respond to, or otherwise address any
communication received or issued by TrainingInbox or the potential employer under the terms of
the Program, including but not limited to emails, SMS messages, calls, social media
communication, etc.
11. Software update:
TrainingInbox has all the rights to automatically update the
software/platform/application at any given point in time.
12. Refund process:
To claim a refund, you shall write an email to us at
support@traininginbox.com. The mail must contain your complete name, the name of the
Program, and a brief description of the problems
Candidates/Students/Freshers/Professionals/Users/Learners (“Students”,” Freshers",”
Professionals", “you,” “your”) encountered.
Candidates/Students/Freshers/Professionals/Users/Learners (“Students”,” Freshers",”
Professionals", “you,” “your”) request will be reviewed and responded to by the Company within
15 working days.
13. Limitation of liability:
The Company shall not be liable for any indirect, special, or
consequential damages arising out of or in connection with the Program, including but not
limited to any lost profits, lost data, or any other interruption.
14. Non-Placement:
In the event that participants/students/freshers/professionals/users who
have registered and enrolled in our program do not secure a job or placement, and provided
they have complied with all the specified terms, conditions, and clauses in the '100%
MONEY-BACK GUARANTEE POLICY' and other relevant program policies, TrainingInbox offers
them the opportunity to join the next batch of a similar program at no additional program fees.
Alternatively, participants/students/freshers/professionals/users may choose to pursue a refund
according to the guidelines outlined in Clause No: '12' of the '100% MONEY-BACK
GUARANTEE POLICY' for the refund policy and process.
Non-Placement:
Welcome to TrainingInbox Edtech Private Limited (“TrainingInbox”, “Company”, “we”, “our”,
“us”)
TrainingInbox provides a platform that allows our
Candidates/Students/Freshers/Professionals/Users/Learners (“Students”,” Freshers",”
Professionals", “you,” “your”) to learn, communicate and share content. We are dedicated to
offering high-quality Online Certification Programs (“Program,” “Programs”) (as listed in
Annexure - A) to help you achieve your learning goals.
This Policy outlines the prerequisites for a 100% money-back guarantee on the programs. The
Policy applies to all Candidates/Students/Freshers/Professio